Last updated: January 2025
PVR Properties (“we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights available to you.
By using our website, submitting a form, or contacting us through WhatsApp or email, you agree to the practices described in this Privacy Policy.
We collect personal information that you voluntarily provide when using our website or contacting us. This may include:
• Full name
• Email address
• Phone number
• Travel dates
• Number of guests
• Messages submitted through forms or WhatsApp
Payment Information: We do not store or process payment details directly. All transactions are securely managed by Stripe.
We do not collect government ID, sensitive data, legal documents, addresses, or precise GPS location.
We use your information for the following purposes:
• Sending curated property options
• Providing quotes, availability, and pricing
• Assisting with reservations
• Sending promotional emails
• Remarketing campaigns
• Improving website performance
• Internal analytics and statistics
Your information is not used for automated decision-making or profiling.
We only share your information when necessary to provide our services, including:
• Internal team for customer service and reservations
• Concierge or communication teams responding to messages
• Stripe for secure payment processing
We do not sell or trade personal data. Some data may be processed by third-party tools outside of Mexico following international security standards.
We implement reasonable administrative and technical measures to protect your information, including:
• Secure HTTPS encryption
• Restricted access for authorized personnel only
• Use of third-party tools (Stripe, Google, Zoho) with certified security standards
While no digital system is fully immune to risks, we take all reasonable steps to safeguard your data.
You have the right to:
• Access your personal information
• Request corrections
• Request deletion of your data
• Opt out of promotional messages
• Request to stop marketing communications
To exercise your rights, contact us at: info@pvr.properties
At this time, PVR Properties does not use cookies or tracking technologies on the website. If this changes, this policy will be updated accordingly.
Our services are intended for users aged 18 and older. We do not knowingly collect information from minors.
This Privacy Policy is reviewed and updated monthly to ensure accuracy and compliance. Any changes will be posted with an updated revision date.
If you have questions or wish to exercise your data rights, you may contact us at:
Address: Mástil 3L-14, Marina Vallarta, 48335 Puerto Vallarta, Jalisco, Mexico
Email: info@pvr.properties
Phone: +52 322-230-2020